Built by people who have worked your counter, so onboarding is a shift, not a quarter. Then your brands, your margins, and your playbook become the defaults, so the part fits, the labor gets billed, and the markup holds on every ticket, even when you are not standing there. You set the playbook. Your team and Marcus follow it.
Parts that fit, ranked by your brands and margins, with the labor already attached at your shop rate. The quote is right before it leaves the counter.
Every part ETA, tech skill, and customer approval feeds the same calendar, so no bay sits waiting on a part. Drop-offs, waiters, consultations, and booked work, one floor view.
The work your techs find gets sold. Voice notes from the bay turn into a graded report and a priced quote the customer approves on their phone, without the tech leaving the lift.
The call that would have gone to voicemail becomes a booked job. Phone, text, web, email, and the Reserve Garage, same Marcus, same memory, so your customer never has to repeat herself.
Customers come back, and the deferred work comes with them. Three tiers and a Members' Garage your customers actually log into, connected to Bays, Smart Inspections, and Marcus, not a separate punch card.
Owner-first doesn't have to mean team-last. The whole point of running your standards through Kanupi is that everybody's day gets a little easier, the writer, the tech, the parts pro, and whoever's stuck answering the phone at 4:59 on a Friday. Software your crew opens on purpose. Wild concept, we know.
Marcus catches the overflow calls, texts over the quote, and the customer approves it from their couch. Your writers quit playing voicemail roulette, and the sticky-note graveyard on the monitor finally comes down.
Your techs walk the inspection from under the truck, voice in, structured report out. They came here to fix vehicles, not to fight a keyboard with 10W-30 on their hands.
One query hits every connected supplier, ranked by what you stock and the margins you set. Your parts pro lands the right number the first time, and gets their browser back.
Kanupi works inside the POS your crew already knows, so there's nothing new to migrate onto. If they can work their phone, they can work Kanupi. Marcus handles the boring parts, the re-keying, the follow-ups, the "did we ever order that?", so everybody clocks out closer to on time.
You set the playbook. They get their afternoon back. Nobody rage-quits over a login screen, and every ticket still goes out with your labor and your margins on it. Everybody wins, yes, even you.
Ask a question, send us a screenshot of the POS you run today, or just say hi. A real human on our team replies.
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